Full Job Description
Job#: 2061533
Job Description:
Apex Systems is hiring for a 100% Network Engineer position. This is a 100% remote role working PST.
As a team member of the FAST, your primary role will be to provide remote support to Field Engineers with the integration of new equipment into the network. You will also help to identify and troubleshoot network issues that arise. This may include alarm verification, remote resolution, cell site access assistance, network data trending and documentation.
• Monitor and react quickly to issues found with Key Performance Indicators (KPIs) and System Alarms on regional switch & data network elements; including LTE, EVDO, CDMA, VoLTE, and EBH networks.
• Serve as VZWs primary contact while vendors are on-site performing equipment upgrades.
• Interact with vendors to obtain root cause analysis for all sector carrier outages, immediately obtain/create and distribute preventive procedures to avoid recurring outages, and works with field engineers to drive the vendors to deliver the final resolutions/fixes required to prevent future outages.
• Analyze network coverage to ensure contiguous communication, and network integrity - preventative and remedial maintenance of customer-facing network elements with attention to issues with data drops, diversity imbalances, azimuth verifications, antenna down-tilt settings.
• Ensure networks operate at peak performance, exceed VZW performance KPIs, and comply with all Maintenance engineering configuration guidelines and directives.
• Run standardized diagnostics and reports from the many networking tools used to baseline network element performance.
• Oversee the troubleshooting and restoration efforts for all regional CDMA, LTE, and 5G network elements to improve regional network element performance by resolving and improving mean time to resolution on issues that impact VZW network services.
• Manage operational standards; including the development of best practices, troubleshooting techniques, tools used for fault isolation, and performance monitoring.
What we are looking for:
• Experience and knowledge with Ericsson ENM/AMOS technologies
• Bachelor’s degree or four or more years of work experience.
• PIM/VSWR/MIMO/RET experience including knowledge of fiber and LTE radio heads
• Strong verbal, written communication & technical skills
• Knowledge of the following technologies: LTE and 5G operations
• Knowledge of LTE, VoLTE and 5G KPIs
Even better if you have:
• Experience in System Performance analysis and tools.
• Experience working with Verizon applications and tools
• Knowledge of Samsung USM, Nokia WebEM
• Knowledge of antenna system RF concepts
• Experience with Microsoft applications
LOGISTICS:
Shift (UNTIL DAYLIGHT SAVINGS TIME 3/7/25) Monday through Friday 8:30am - 5:30pm PT including an hour lunch break
Shift will CHANGE to Monday - Friday 10AM - 7PM PST including an hour lunch break beginning 3/10/25
Additional hours may be needed, including working Saturday in the future.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
Job Information
Job Category:
Engineering
Spotlight Employer
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