The following information was provided by Pathways to Hope
RATE OF PAY: $25.00 Hourly
POSITION: As part of Pathways of Hope’s Community Programs Team and in collaboration with Cypress College and NOCE, the College Food Pantry Coordinator is responsible for facilitating direct food distribution, maintaining food safety compliance, tracking outcomes, overseeing Pathways of Hope program volunteers, and connecting participants to other food opportunities. The Food Pantry Coordinator will occasionally spend time in the field completing food rescues. This position will work closely with the Volunteer Program Specialist to recruit and schedule volunteers and to fill volunteer shifts for food pantry distribution. This position will make referrals to partner agencies, track outcomes related to food distribution, and assist, as needed, with other immediate supportive services. Additionally, it requires spending considerable time with participants in immediate need and must be able to not only assess the situation, but offer empathy, brainstorm creative alternative solutions and help participants with basic needs.
This position will report directly to the College Program Supervisor and will be part of the Programs Department at Pathways of Hope.
RESPONSIBILITIES
Direct participant support
Facilitate direct food distributions
Oversee food and resources program logistics on-site at the assigned college campus
Oversee program volunteers and interns
Ensure food pantry is clean and organized
Receive food deliveries ensuring product quality and referencing invoices
Ensure all food and safety procedures are in compliance
Identify, assess, and pursue new food partnership opportunities, through various outreach efforts
Maintain relationships with existing food partners and cultivate donor partnerships with additional community organizations; maintain training partner organizations and program requirements
Provide triage assessment and services to determine appropriate level of care and intervention
Complete food rescues using personal vehicle and agency vehicle
Follow food rescue procedures
Drive agency’s box truck following all safety protocols
Ensure warm handoff between food pantry participants and Service Navigation team
Track and manage food program activities, participant data, statistics, and reports
Create schedules and regularly meet with volunteers
Implement a trauma-informed, strengths-based approach to ensure high quality services
Support in the development of and access to identified supportive services
Represent Pathways of Hope at community meetings and presentations as needed
Works with Development team to create and document program achievements in the form of success stories, participant photographs, and donor photographs
Track food and household donations and interface with the Development team to ensure all donors receive appropriate recognition
Track and manage program activities, participant data and statistics
Keep accurate records of program activities and assist in the completion of reports
Support in the development of needed resources to ensure access to needed supportive services
Serve as main point of contact for the services at the assigned college campus
Ensure communication is maintained between the agency and college campus
Represent Pathways of Hope at community meetings and presentations, as needed
Participate in community outreach on and off campus, as needed
Other duties as assigned
Knowledge
Hunger and homelessness issues affecting Orange County communities
Housing Program Models and best practices
Trauma-Informed and Housing First Methods
Harm Reduction Strategies
Motivational Interviewing
Other various counseling methods and conflict resolution techniques founded in strengths-based approach
HUD definition of homelessness, Chronic homelessness, Prevention and Diversion
CalOptima Heath and CalAIM Community Supports
Proficiency in Microsoft Word, Excel, and Outlook
Hunger and homelessness issues affecting Orange County community is preferred
Emergency food response system familiarity is preferred
Local housing resources and community-based services
Skills and Abilities
Respond to crisis with the ability to deescalate the situation
Maintain confidentiality regarding participant information
Work with people from diverse economic and socio-cultural backgrounds
Excellent boundary-setting skills
Excellent interpersonal and rapport building skills
Professional communication skills (verbal and written) and intermediate computer skills
Interpret, apply, and explain policies and procedures
Represent the program and agency in a positive manner within the community
Be punctual, organized, and willing to take initiative
Work independently with little or no direction
Problem-solve (identify issues and look for solutions/proactively seek to improve processes)
Prioritize and multi-task in a fast-paced environment
Exceptional organizational, planning, and coordination skills
Establish and maintain effective working relationships with co-workers, volunteers, and other partners
Education and Experience
Bachelor’s degree in human services, Social Work, or a similar major
Previous experience in food pantry areas and case management, preferably working with unhoused individuals, families and/or persons in crisis
Proficient in Microsoft Office and case management software including HMIS preferred
Bilingual English/Spanish required
Compensation
This is a full-time position with a compensation of $25.00 per hour. Typical hours would be Monday through Friday, 8:30 am – 5:00 pm with occasional attendance at evening and weekend events required.
Benefits available include health, dental and vision and life insurances, paid time off, a generous paid holidays schedule and a retirement plan enrollment option. As part of its cultural values, Pathways of Hope respects and values work/life balance.
Physical Job Requirements
Ability to sit for extended periods of time while working at a computer.
Uses hands and fingers to operate computers and office equipment for up to 8 hours a day
Requires clear vision at 20 inches or less with or without corrective lenses and vision sufficient to use equipment or operate a car safely.
Hearing and speech within normal ranges and sufficient for clear communication face to face and on the telephone
Lifts up to 50 pounds regularly and up to 60 pounds occasionally.
Exposed to typical office environment conditions and noise levels
Equal Opportunity
Pathways of Hope is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $25.00 per hour
Expected hours: 40 per week
Benefits:
403(b)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Education:
Bachelor's (Preferred)
Experience:
Case management: 1 year (Required)
Work Location: In person
Note: Candidates interested in applying for these roles should submit online applications and can then send their resume to BusinessSolutions@ocworkforcesolutions.com. For WIOA participants interested in applying for these roles, please have their case managers send their resume to BusinessSolutions@ocworkforcesolutions.com upon completion of an online application. The BSU team will send the resume directly to the recruiters
This WIOA Title I financially assisted program or activity is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you need special assistance to participate in this program, please call (714) 480-6500. TDD/TTY users, please call the California Relay Service at (800) 735-2922 or 711. Please call 72 hours in advance to allow the OC Workforce Solutions Center to make reasonable arrangements to ensure accessibility to this program.
The views, information, or opinions expressed by the organization(s) mentioned are solely those of the individuals involved and do not necessarily represent those of the County of Orange and its employees.
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